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Jakob RosinToday I got to speak at the accessible banking conference in Brussels, organised by the European Blind Union and AccessibleEU, on a panel about making banking services actually work for everyone. I was joined by <a href="https://mastodon.social/@ErikGustafsson" class="u-url mention" rel="nofollow noopener" target="_blank">@ErikGustafsson</a> and <a href="https://mastodon.social/@DanielGoransson" class="u-url mention" rel="nofollow noopener" target="_blank">@DanielGoransson</a> from <a href="https://universeodon.com/tags/AxessLab" class="mention hashtag" rel="nofollow noopener" target="_blank">#AxessLab</a>, Hendrik Bourgeois from <a href="https://universeodon.com/tags/Mastercard" class="mention hashtag" rel="nofollow noopener" target="_blank">#Mastercard</a>, and moderator Anna Martin from <a href="https://universeodon.com/tags/BEUC" class="mention hashtag" rel="nofollow noopener" target="_blank">#BEUC</a>. Axess Lab kicked things off with a fantastic demo of a public touchscreen that starts speaking as soon as you explore it with your finger. That alone could solve a lot of the problems blind people face with lockers, kiosks, and terminals that currently rely only on visuals. We talked about how inaccessible systems aren’t just annoying–they’re risky. If you have to tell your PIN to someone else just to pay, something’s seriously wrong. Another strong point was that accessibility isn’t something you can just add on at the end–it has to be part of how teams work, from product design to customer support. Otherwise, it just doesn’t stick well.

Glyn Moody<a href="https://mastodon.social/tags/BEUC" class="mention hashtag" rel="nofollow noopener" target="_blank">#BEUC</a> filed a complaint against SHEIN - <a href="https://www.beuc.eu/enforcement/click-buy-more" rel="nofollow noopener" translate="no" target="_blank">https://www.beuc.eu/enforcement/click-buy-more</a> "complaint concerns SHEIN’s use of deceptive practices (‘dark patterns’) that drive the over-consumption of fast fashion." <a href="https://mastodon.social/tags/eu" class="mention hashtag" rel="nofollow noopener" target="_blank">#eu</a>

MediaFaro News DigestConsumer groups urge the EU to press airlines over baggage fees.Sixteen consumer groups have called on the EU to take action against seven low-cost airlines over their baggage fees.The carriers include easyJet, Norwegian, Ryanair, Transavia, Volotea, Vueling and Wizz Air.The European Consumer Organisation, BEUC accuses the airlines of "misleading" passengers and creating "confusion" and "distress" at check-ins.<a href="https://mediafaro.org/article/20250522-consumer-groups-urge-the-eu-to-press-airlines-over-baggage-fees?mf_channel=mastodon&action=forward" rel="nofollow noopener" translate="no" target="_blank">https://mediafaro.org/article/20250522-consumer-groups-urge-the-eu-to-press-airlines-over-baggage-fees?mf_channel=mastodon&action=forward</a><a href="https://mastodon.mediafaro.org/tags/Airlines" class="mention hashtag" rel="nofollow noopener" target="_blank">#Airlines</a> <a href="https://mastodon.mediafaro.org/tags/EU" class="mention hashtag" rel="nofollow noopener" target="_blank">#EU</a> <a href="https://mastodon.mediafaro.org/tags/BaggageFees" class="mention hashtag" rel="nofollow noopener" target="_blank">#BaggageFees</a> <a href="https://mastodon.mediafaro.org/tags/LowCostAirlines" class="mention hashtag" rel="nofollow noopener" target="_blank">#LowCostAirlines</a> <a href="https://mastodon.mediafaro.org/tags/BEUC" class="mention hashtag" rel="nofollow noopener" target="_blank">#BEUC</a>

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